Shipping Information

Shipping Information

HOLIDAY SHIPPING INFORMATION: SHOP BY 12/15 FOR GUARANTEED GROUND SHIPPING DELIVERY BY 12/25

Orders for in-stock merchandise are shipped from our warehouse in Ohio Monday through Friday by UPS, to arrive within 3-10 business days from receipt of your order. Expedited shipping options are available (see chart below). We process and ship orders Monday - Friday within 48 hours of receipt of your order.

Green Initiatives for Fulfillment

Rapid Fulfillment, our fulfillment and distribution center:

  • Converted to eco-friendly, bio-degradable, packaging air pillows
  • Uses 100% recycled kraft fill
  • Utilizes electric powered and pneumatic powered equipment, including forklifts, aisle reach trucks and sealing machines
  • Maintains above industry standard order accuracy ratings, reducing the need for returns which reduces the carbon footprint of shipping

    Shipping Rates & Delivery Schedule

    NEOSTRATA.com is pleased to offer FREE STANDARD SHIPPING on US orders $75 and over to the contiguous United States (excluding taxes, special offers or discounts). For shipments totaling less than $75 there is a delivery charge of $7.95 for UPS shipping. Please note: we will only accept shipments to a valid street address and do not deliver to P.O. Boxes, Army Post Office (APO) and Fleet Post Office (FPO) addresses.

    Delivery Option Amount of Order Delivery Cost NEOSTRATA® Processing Time Carrier Delivery Time Total Delivery Time
    Standard, 48 States
    UPS    		 $0-$74.99 $7.95 1-2 business days NEOSTRATA® Processing Time 1-2 business days 1-5 business days 2-7 business days
    Standard, 48 States
    UPS    		 $75 or more FREE 1-2 business days NEOSTRATA® Processing Time 1-2 business days 1-5 business days 2-7 business days
    UPS 2nd Day Air,
    48 States    		 Any $15.00 1-2 business days NEOSTRATA® Processing Time 1-2 business days 2 business days 3-5 business days
    Alaska, Hawaii, Puerto Rico, Guam,
    Virgin Islands, 2nd Day Air    		 Any $20.00 1-2 business days NEOSTRATA® Processing Time 1-2 business days 2 business days 3-5 business days

    *Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam are excluded from our free shipping offer.

    Business Days: Monday - Friday, excluding federal holidays within the United States.

    new shipping map

    PO Box Addresses

    Our transportation partners do not deliver to PO boxes. If you place an order with a PO Box in the shipping address field, your order will be placed on hold and we will contact you via phone or email for a new address.

    APO/FPO Addresses

    Unfortunately we cannot mail to APO/FPO addresses at this time. We apologize for any inconvenience.

    Alaska, Hawaii, Virgin Islands, Puerto Rico and Guam Addresses

    For shipments to these destinations we offer UPS 2nd Day Air.

    International Shipping Policy

    Our products are available in over 75 countries/regions. If you live outside the United States and would like to make a purchase, please click here to find our products in your country/region. This website only bills and ships to the United States and its territories, and strictly prohibits the purchase of products for the purpose of shipping outside the US.